PROCESSING YOUR ORDER:
- Pacific Beads requires 48 hours for orders to be processed.
- Orders place on Friday will be process the following Monday (Orders place at 4:00pm on Friday will be processed at 4:00pm on the following Monday) Holidays, Saturdays and Sundays are not business days. We observe all federal holidays.
- Orders made by phone should allow up to 48 hours for processing.
- Orders requesting In Store Free Pickup should allow 48 hours for processing.
- “Order completed” notification occurs only when your order has been shipped. You will receive this notification via email provided.
- Orders are shipped by USPS or UPS. A physical address is required for shipment.
SHIPPING YOUR ORDER:
- A physical address is required for shipment.
- USPS and UPS delivery can take up to 6 business days.
- Alaska, Hawaii, and Puerto Rico can take up to 10-15 Business Days after order processing.
- UPS requires a package to be missing for 7 calendar days for domestic deliveries and 11-16 days for Alaska, Hawaii and Puerto Rico, before it can be declared lost.